Eclipse Medical
Why Eclipse Medical? Our goal is to provide personal mobility products that allow the end user to discover their world again, in style! We offer a comprehensive range of premium scooters, power chairs and accessories that make their owners genuinely excited and proud to get out and about again.
Our nationwide team of Eclipse professionals have decades of experience within the Home Medical Equipment industry. We have developed a long, trusted reputation as being market leaders in providing high quality retail power mobility products to the Canadian marketplace, coast to coast.
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Your stories
Susan Barclay, Canada
“Very high quality and amazingly adaptable to individual needs. We’ve actually purchased two of their Escape rollators because mom loves them so much.”
Mary G, USA
“We travel a great deal and it is easily folded up and lifted into the car, bus, plane or boat. It has a comfortable seat for him to sit while waiting, listening or frequently at parties.”
Bonita Lyman, Canada
“It’s perfect for walking and standing upright. When pushed together the two parts locked so it’s easy to load into the car and to open it simply pull the little red knob”
N. Djahanyekta, USA
“My mother is petite and it was very hard to find a rollator with a low enough seat which she could use safely, and light enough where she could lift it easily. The Escape is the only rollator that offers both.”
Frequently asked questions
Have any questions about our products?
Yes, just like an automobile battery you will need to recycle them. Most communities have a recycle depot where you can drop the batteries off. If your local dealer replaced your batteries, they would recycle the batteries for you.
We recommend charging your scooter or power chair batteries after every use. If you do not use your scooter or power chair every day, we recommend that you charge the batteries once a week.
Shoprider serial number tags are located on the frame at the rear or on the seat post. Eclipse serial number tags are located on the seat posts. Lift chair serial number tags are located on the rear frame.
Detailed warranty information is listed within the Batteries & Battery Charging and Warranty section of the products instruction manual .
No. Warranties are not transferable. Warranty coverage is only given to the original purchaser.
Yes, please go to our main home page and click on “warranty registration.”
If your scooter or power chair needs to be serviced or repaired, please contact your local dealer. If you are unable to locate a dealer in your area, please go to “Where to Buy” at the top of our homepage. Type in your postal code into the search box. A list of authorized dealers in your area will appear.
Each product comes with a user’s manual. Please email service@eclipsemedical.com to request a digital copy of your manual.
To order parts for your scooter or power chair, please contact the local dealer where you originally purchased the scooter or power chair from. If you are unable to locate a dealer in your area, please go to “Where to Buy” at the top of our homepage. Type your postal code in the search box. A list of authorized dealers in your area will appear.
No, Eclipse Medical Inc. is the Canadian authorized wholesale distributor for Shoprider and Eclipse products. To locate an authorized dealer in your area, please go to “Where to Buy” at the top of our home page. Type your postal code in the search box. A list of authorized dealers in your area will appear.
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